Privacy Policy

Altura Realty Group
Effective Date: June 2026
Altura Realty Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alturarealtygroup.org or contact us for real estate services.

Information We Collect

We may collect the following types of information:
• Personal Identifiers: Name, email address, phone number, and mailing address.
• Real Estate Information: Property preferences, budget, timeline, and relocation needs.
• Usage Data: IP address, browser type, pages visited, and other analytics data collected automatically when you use our website.

We use the information we collect to:
• Respond to your inquiries and provide real estate services
• Contact you via phone call, email, or text message regarding your real estate needs
• Send you property listings, market updates, and relevant real estate information
• Improve our website and services
• Comply with legal obligations

By submitting your phone number through our contact form or any other form on our website, you agree to be contacted by Altura Realty Group via call, email, and text message for real estate services.
Message and data rates may apply. Message frequency may vary.
To opt out of SMS communications at any time, reply STOP to any text message from us. For assistance, reply HELP. You may also unsubscribe via the unsubscribe link in any email we send.

We do not sell, trade, or rent your personal information to third parties. We may share your information with:
• Our brokerage, Lion Drive Realty, as required to facilitate real estate transactions
• Service providers who assist in operating our website or conducting our business (e.g., CRM platforms, email providers), subject to confidentiality agreements
• Law enforcement or government authorities when required by law

Our website may use cookies and similar tracking technologies (including Meta Pixel) to enhance your experience and analyze site traffic. You may disable cookies in your browser settings; however, some features of the website may not function properly.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
You can cancel the SMS service at any time. Just text "STOP." After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at lori@alturarealtygroup.org.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, contact your wireless provider.
If you have any questions regarding privacy, please read our Privacy Policy at alturarealtygroup.org/privacy-policy.